Privacy Policy

Company Name: Ramarsh Technologies

Brand Name: Couponcage

Ramarsh Technologies (“We”, “Our”, “Couponcage”, or “Us”, collectively referred to as “Couponcage” unless the context indicates otherwise, and deemed to include legal heirs, representatives, administrators, permitted successors, and assigns) own and operate the website and mobile application Couponcage.com (“Website”, “Our Website”, “Site”).

For the purpose of providing services as defined below, Couponcage collects and uses certain information from users of the Website (“Users”), which involves capturing, storing, and transmitting such information. This privacy policy (“Privacy Policy” or “Policy”) explains how we collect, use, share, and protect personal information of Users (jointly referred to as “You”, “Your”, or “Yourself” in this Privacy Policy). This Policy is created to ensure our commitment to the privacy of Users’ information. Your use of and access to the services is subject to this Privacy Policy and our Terms and Conditions. Any capitalized term used, but not defined, in this Privacy Policy shall have the meaning attributed to it in our Terms and Conditions.

The headings used herein are for arranging various provisions of the Privacy Policy. They are for reference only and shall not limit or expand the provisions of the clauses contained therein.

1. Definitions

In this Privacy Policy, unless the context otherwise requires, the terms defined shall bear the meanings assigned to them below, and their cognate expressions shall be construed accordingly:

  • Personal Information: As defined in Rule 2(1)(i) of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, it means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
  • Sensitive Personal Data or Information: As defined by the SPI Rules, it means personal information about a person relating to:
  • Passwords
  • Financial information such as bank accounts, credit and debit card details, or other payment instrument details
  • Physical, physiological, and mental health condition
  • Sexual orientation
  • Medical records and history
  • Biometric information
  • Information received by a body corporate under lawful contract or otherwise
  • Visitor details as provided at the time of registration or thereafter
  • Call data records
  • User: “You”, “Your”, “Yourself”, and “User” shall mean and refer to natural individuals and legal entities/companies who visit and/or use the services and include individuals/entities/companies who avail the services by submission of details by some other person.
  • Third Parties: Refer to any website/application/web portal, company, or individual apart from the User and Us.
  • Services: Refer to the website (https://couponcage.com/) and mobile application (Couponcage) and contextual information transmitted to/received from Users via various communication channels including but not limited to email, SMS, WhatsApp, notifications, phone calls, website chat, and IVR. We are primarily engaged in the business of providing web and app-enabled cashback services. We currently operate under the brand name Couponcage, which primarily drives sales to the e-commerce websites we have tied up with.
  • User Information: Refers to Personal Information and Sensitive Personal Data or Information.
  • Website: Refers to https://couponcage.com/. The “Application” or “App” refers to the Couponcage mobile application available on Android Play Store or iOS App Store. These are collectively referred to as the “Platform”.

2. WHY THIS PRIVACY POLICY?

This Privacy Policy is published in compliance with:

  • Section 43A of the Information Technology Act, 2000
  • Regulation 4 of the SPI Rules
  • Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 (“Intermediaries Guidelines”)

This Privacy Policy states, inter alia, the following:

  • The type of information collected from Users, including Sensitive Personal Data or Information
  • The purpose, means, and modes of usage of such information
  • How and to whom we will disclose such information

3. GENERAL

The User agrees that this Policy and the Terms and Conditions constitute a legally binding agreement between the User and Couponcage. The User shall be subject to the rules, guidelines, policies, terms, and conditions applicable to any service provided by Couponcage, including the Services. This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder, as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. Further, this document is published in accordance with the provisions of the SPI Rules and Intermediaries Guidelines.

4. COLLECTION AND HANDLING OF PERSONAL INFORMATION

We value the privacy of our Users and have designed our Services within the jurisdiction of laws defined by the Government of India. Generally, we need to know who you are to meet your needs best. When you access our Services, we may ask you to voluntarily provide certain information that personally identifies you or could be used to personally identify you. Without prejudice to the generality of the above, information collected by us from you may include (but is not limited to) the following:

  • Contact data (such as your email address and phone number)
  • Username and passwords
  • Demographic data (such as your name, gender, age, date of birth, and pin code)
  • Data regarding your usage of the services and other transactions made by or with you through the use of Services
  • Information about your clicks on and from Couponcage mobile device, web browser, web and mobile browsing patterns, retailer preferences
  • Your bank account information including the name of the bank account, account number, IFSC code, bank branch, or any other payment-related information
  • Any other information that you voluntarily choose to provide to us (such as information shared by you with us through emails, calls, or letters, your work details, home/work address, family details, details about transactions done on e-commerce sites, screenshots of transactions, order IDs for transactions, alternate numbers and emails, and various other information provided from time to time)

The information collected from you by us shall constitute ‘Personal Information’ or ‘Sensitive Personal Data Information’ under the SPI Rules.

5. PRIVACY STATEMENTS

5.1. The User expressly agrees and acknowledges:

  • Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be considered as ‘Personal Information’ or ‘Sensitive Personal Data or Information’ for the purposes of this Policy.
  • Couponcage may automatically track information about the User based on the User’s IP address and behaviour on the Platform, and the User expressly consents to the same. This information may be used to conduct internal research on User demographics, interests, and behaviour, to enable Couponcage to better understand and cater to the interests of Users. This information may include the User’s computer and web browser information, IP address, mobile device details, etc. The linkage between the User’s IP address and personally identifiable information may be shared with or disclosed to third parties to facilitate the provision of the Services to You. The User hereby consents to the sharing of such information with third parties as determined by Couponcage from time to time. We may also share and/or disclose some of the aggregate findings (not the specific data) in anonymized form (i.e., non-personally identifiable) with third parties for market research and new feature development.
  • Any information pertaining to the User collected by Couponcage, whether directly provided by the User or collected indirectly, including but not limited to personal correspondence such as emails or letters or SMS or WhatsApp Notification or calls, feedback from other users or third parties regarding the User’s activities or postings on the Platform, etc., may be collected and compiled by Couponcage into a file/folder specifically created for/allotted to the User, and the User expressly consents to the same.
  • To keep you informed of your activities on the Website, we occasionally send emails, SMS, WhatsApp Notifications, App notifications, and other marketing communications. These include transaction messages depicting cashback earnings, referral messages depicting referrals earnings, payment confirmations, important administrative messages, and messages to confirm your activities on the Website. These emails are not shared with anyone else apart from you.
  • We also send newsletters, WhatsApp Notifications, SMSs, App notifications, browser notifications, and other marketing campaigns featuring some of our best ideas to help you save more. You may choose not to receive this marketing communication from Couponcage by informing us at any time.
  • We do not support spamming by our members and explicitly prohibit it in our Terms and Conditions. If you would like to report an incident of spamming, please contact us so we can investigate and take suitable action.
  • The contact information provided to Couponcage may be used to send offers and promotions, whether or not based on the User’s previous interests, and the User consents to receiving the same. You may choose to unsubscribe from promotional communications by clicking on the ‘unsubscribe’ link provided at the end of such communication or by emailing us at contact@couponcage.com.
  • Couponcage may occasionally request the User to complete optional online surveys. These surveys may require the User to provide contact information and demographic information (like zip code, age, income bracket, sex, etc.). This information is used to improve/customize the Services for the benefit of new and existing Users.
  • Couponcage may keep records of electronic communications and telephone calls received and made for support or other purposes for the purpose of administration of the Services, customer support, research and development, business intelligence, and for User administration.
  • Couponcage has implemented adequate security practices and standards to protect the User’s Personal Information from unauthorized access, damage, use, modification, disclosure, or impairment, in accordance with Rule 8 of the SPI Rules. The User is responsible for ensuring that their password is not disclosed to third parties. If the User shares their password or personal information with others, they will be responsible for all actions taken in the name of the User’s account. If the User’s password has been compromised for any reason, the User should contact Couponcage immediately.
  • Couponcage may use third-party service providers to provide Services on the Platform and may disclose Personal Information to such third-party service providers to enable them to provide their services. Couponcage may also disclose information to third parties to comply with legal obligations, protect Couponcage’s rights, or ensure the safety of Users or others.
  • Couponcage may share Personal Information and other information provided by Users with its affiliates and subsidiaries and third-party service providers. These affiliates and third-party service providers may have access to Personal Information for the purpose of providing Services.
  • Couponcage uses a variety of third-party service providers to provide services, including hosting services, analytics, and payment processing services. These third-party service providers may collect, store, and use Personal Information to provide services on Couponcage’s behalf.
  • Couponcage may use third-party advertising companies to serve ads when the User visits the Platform. These companies may use information about the User’s visits to the Platform to provide advertisements about goods and services that may be of interest to the User.
  • Couponcage may use Personal Information to improve its products and services, for internal analytics, and for other business purposes.
  • Couponcage may use cookies, web beacons, and other technologies to collect information about the User’s use of the Platform. Cookies are small files that are placed on the User’s device to help Couponcage provide a more personalized experience. The User can choose to disable cookies, but this may affect the functionality of the Platform.
  • Couponcage may update this Privacy Policy from time to time. The updated Privacy Policy will be posted on the Platform. The User’s continued use of the Platform after the update will signify the User’s acceptance of the updated Privacy Policy.